The ibaNET Website
This statement relates to our privacy practices in connection with this website. We are not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identifiable as such. Some technical terms used in this statement are explained at the end of this page.
ibaNET fully respects your right to privacy, and will not collect any personal information about you on this website without your clear permission. Any personal information which you volunteer will be treated with the highest standards of security and confidentiality, strictly in accordance with the Data Protection Acts, 1988 & 2003.
Collection and Use of Personal Data and Technical Information
The Data Protection Acts 1988 and 2003 (the “DPA”) set out rights and obligations regarding ‘personal data’. ibaNET takes its obligations under the DPA very seriously. The only information about you which will be held by ibaNET is information which you yourself provide to us and any such information will be treated with the highest standards of security and confidentiality. There are various circumstances where you may provide us with such information. For example:
Where you contact our advice services, you may provide us with your details and that of third parties in order that we may assist with your enquiry and/or advocate on your behalf with your landlord or other relevant third parties. Details of the type of query or advocacy which you contacted us about may be kept for statistical purposes, but where it is used in this manner you will be kept anonymous. We may also use your data to keep you updated and informed about our work. Personal data relating to you which we may hold where you have contacted us for advice includes your name, address, phone number, email address, date of birth, main source of income, first language and housing composition and type.
Where you contact ibaNET in relation to any event, activity, campaign or to make a donation, we may keep your data to enable us to respond to your requests, keep you updated and informed about our work and how your donation is being used. Personal data relating to you which we may hold where you have contacted us for advice includes your name, address, phone number and email address. Credit card numbers and account numbers will only be held by us where they are necessary for on-going direct debit purposes.
All information which we hold will only be used for the purpose or purposes for which you provided it to us and will not be held for any longer than is necessary for us to comply with such stated purpose. The information may be held on the ibaNET computer systems to which only appropriate ibaNET employees have access.
ibaNET may disclose personal data relating to you to its agents, service providers and professional advisers and/or to such other third parties as may reasonably be required in connection with the purposes referred to above or as otherwise required or permitted by applicable law.
Updating and Verifying Personal Data
You have the right to ask for a copy of any personal data which we hold about you. You also have the right to have such data corrected where it is inaccurate or misleading. If you wish to avail of this right, please email us at email@example.com . In order to protect your privacy, you may also be asked to provide suitable proof of identification when making such a request. Any such request for will be subject to a fee of €6.35.
Complaints about data processed via the website
If you are concerned about how personal data are processed via this website, please do not hesitate to bring such concerns to the attention of ibaNET at the contact details below.
Collection and use of technical information
Glossary of technical terms used
- web browser – The piece of software you use to read web pages. Examples are Microsoft Internet Explorer, Netscape Navigator and Opera.
- IP address – The identifying details for your computer (or your internet company’s computer), expressed in “internet protocol” code (for example 192.168.72.34). Every computer connected to the web has a unique IP address, although the address may not be the same every time a connection is made.
- cookies – Small pieces of information, stored in simple text files, placed on your computer by a web site. Cookies can be read by the web site on your subsequent visits. The information stored in a cookie may relate to your browsing habits on the web page, or a unique identification number so that the web site can “remember” you on your return visit. Generally speaking, cookies do not contain personal information from which you can be identified, unless you have furnished such information to the web site.